Social Work services & NDIS

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At Positive Life Choices, our social work services are grounded in compassion, collaboration, and the belief that everyone deserves the opportunity to live a meaningful life. Within the National Disability Insurance Scheme (NDIS), our social workers walk alongside participants, families, and carers to navigate complex systems, build capacity, and promote wellbeing and inclusion.

What Does a Social Worker Do in the NDIS?

Social workers play a vital role in supporting people with disability to reach their goals — not just through practical assistance, but through holistic, person-centred care. We understand that everyone’s journey is unique, and our focus is on empowering individuals to exercise choice and control in their own lives.

Our social workers can assist with:

  • Advocacy and Planning: Helping you prepare for NDIS planning or review meetings, articulate your needs, and advocate for the supports you require.

  • Support Coordination and Systems Navigation: Linking you with the right services, managing transitions (such as school to work or hospital to home), and connecting you to community and mainstream supports.

  • Therapeutic and Psychosocial Support: Providing counselling, emotional support, and strategies to manage change, stress, or mental health challenges.

  • Capacity Building: Strengthening skills for independence, self-advocacy, and confident decision-making.

  • Crisis and Family Support: Assisting families and carers to manage complex situations, reduce burnout, and improve overall wellbeing.

Our Approach

Our social work practice is guided by the values of respect, integrity, and social justice. We work collaboratively with participants, families, and other health professionals to ensure supports are not only effective but meaningful.


We take a holistic approach, addressing the social, emotional, and environmental factors that influence wellbeing — not just the disability itself.

Why Choose a Social Worker?

Social workers are uniquely trained to see the “big picture.” We help you navigate the NDIS and broader systems such as health, housing, child safety, justice and education, ensuring your supports work together to create lasting positive change.

Every interaction is guided by the AASW Code of Ethics and the NDIS Code of Conduct, ensuring professionalism, confidentiality, and dignity in all that we do.

Who We Work With

Our social work services support:

  • NDIS participants across all age groups

  • Families and informal carers

  • Individuals with psychosocial, intellectual, or physical disabilities

  • People navigating complex or changing life circumstances

How to Access Our Services

You can access social work services under several NDIS funding categories, including:

  • Capacity Building – Improved Daily Living

  • Capacity Building – Support Coordination

  • Capacity Building – Improved Relationships

If you’re unsure where social work fits within your plan, our team can guide you through your options.

book a discovery call

NDIS REFERRAL FORM